Skip to main content
Die Büros von Sponge bleiben vom 24. Dezember bis zum 2. Januar wegen Weihnachten geschlossen. Der normale Betrieb wird am Montag, dem 5. Januar 2026, wieder aufgenommen.
Sponge Compliance Help Centre home page
Submit a request
Sign in
  1. Sponge Compliance
  2. FAQ - EnTraS
  3. Other

Other

  • User system e-mails not shown in the required language
  • Error message shown when attempting to launch the course from EnTraS®
  • User unable to open the course window even after launching the program
  • System check – Screen resolution correct but is shown as incorrect setting
  • I cannot move on when the system check has been run. What shall I do?
  • System check
  • Self-registration does not work
  • E-mail containing the reset password not received by the user
  • User has forgotten his/her password
  • User unable to log in
  • The URL of the EnTraS login page is not reached
Sponge Compliance
Deutsch